After waking up with suspicious bites for over a week, I started contacting some pest control companies in Singapore to ask about inspection and treatment for a possible bed bug infestation. I talked with at least half a dozen companies and was most impressed with Pentapest. Fadil, the manager, replied quickly to my evening message and was very knowledgeable and obviously experienced. He offered me a very reasonably priced treatment package which included both residual application and ULV misting, the best combination to treat beg bugs, and was able to add on additional steaming and follow-up treatments at my request. He arranged to have two of his technicians come to our condo that week to check for an infestation and also do treatment immediately if one was found.
The technicians, Herman and Zaman, were fantastic! They began with an extremely thorough inspection of our entire condo, all bedrooms, the office and the living room. From watching them it was immediately obvious that they are both very experienced and knew exactly what they were looking for and where to look. When they did find a small infestation in the couch cushion they showed it to me and then discussed what steps would be take for treatment, as well as the likely outcome, follow-up treatments and what I would have to do. Their expertise was very clear and they explained it all very well. Even though I was upset to have discovered that we did indeed have these horrible pests they put my mind at ease and left me feeling reassured and confident in their abilities to treat the problem. The treatment itself began immediately and they were meticulous and thorough in treating all rooms in the condo, even the outside storage room. Discussing the treatment with them I discovered that they use the most effective methods of treatment and also the most recent and therefore most effective chemicals to treat, which will have a residual effect even if new eggs hatch after treatment. I was very impressed with their professionalism, which continued at the follow-up treatments.
The treatment itself is under warranty, and we are still in the monitoring phase, but it has been 6 weeks since our final treatment and so far we haven't found any new live bugs, so we're very happy with the outcome so far. I would highly recommend Fadil and his team of experts for any pest issues you may have.
Very happy about the fast and professional service to treat a cockroach issue on a Saturday afternoon! Would recommend anytime.
This is a ‘thank you’ note from a grateful customer for the professional and courteous service to your highly trained termite specialists.
We are happy that our termite problem is solve within a short time of period using the comprehensive baiting program & to ensure further with a full warranty coverage.
We will be pleased to recommend your company to whoever needs your service.
Thanks & Best Regards, Aileen Tan Seletar Hills, Singapore.
Had a good experience with Pentapest. The technicians that came over for my bed bug treatment were very helpful and informative. Not only they help solve the problem but also gave a good advice on the preventive measures.
Had a great experience with PentaPest. We discovered bedbugs in helper's room and were extremely upset. After surveying a few pest controls, I chose PentaPest - Fadil sounded very knowledgeable, they could come as soon as the next day, provided a follow up visit and a warranty. We were very please to meet him and team - they answered our questions and concerns, examined entire apartment and eradicated the problem. Very fast, very reliable service. Though I hope to not ever be in need again, but if so, I will definately use them again and recommend to friends!
As quoted on their webpage”...we are confident you will not only be 100% satisfied with the quality of our work but also the quality of our customer service. Our team of dedicated, reliable....always ready to assist you in eliminating your pest problem be it day, night, rain or shine. We will be there!” A big thank you to Fadil and team. Fadil always very prompt to reply to my concerns and reassured me with an answers always. Now my home is free from bedbug as well as insects. Highly recommended 👍🏻👍🏻👍🏻👍🏻👍🏻 and will call Pentapest for maintenance...
I'd contacted a couple of pest control companies regarding a pest issue that I wasn't familiar with at home and Fadil at Pentapest was the only one able to identify my problem as drywood termites through the description I'd provided, and also responded very quickly with a solution and a quote. Their specialist came on the day itself within 1 hour and now i no longer had termite problem. Thumbs up for this well experienced and knowledgeable team for the effective and efficient job done! I'll definitely recommend Pentapest to those seeking help in pest control!
Encounter rodent entering my 1st storey HDB flat bedroom at night around 7 plus. Next step in mind is to search in google for 24 hours pest control company and found Penta Pest on 1st page. Call their hotline number & Fadil answer the call. I immediately close the deal as their price is affordable. Their specialist Nurzaman reach 30 mins later at 9:00pm & immediately deploy the traps. Nurzaman is very professional & polite. His methodology is very effective & efficient, within 20mins the rodent is caught alive whereby he left our premises at 9:30pm. Thank you Penta Pest. Highly recomended!
My unit was swarmed with bees and we were relieved to find out that Penta Pest provided after office hours services to help resolve the bee issue! Fadil was very prompt and responsive with advice and updates, and Nurzaman was very assuring in resolving the bee issue on site. I find their services to be reliable and professional, and they value added to this by ensuring that the issue is completely resolved the day after. Would highly recommend their services to anyone with pest issues!
I really like the service provided by Pentapest! Called a few pest controller over the weekend for some bugs issue and Pentapest responsed almost immediate and they came knocking on my door 2 hours later. They also did a follow up visit to ensure that the problems are rectified. Even on the follow up, they are still very proactive in all my queries.
The technicians at Penta Pest is cheerful & provide outstanding service in solving my bedbugs problem. Would highly recommend them to anyone who need pest control service.
I had found some bed bugs & my immediate reaction was to Google via website. I came across Penta Pest & request for quotation. Mr Fadil attended & quoted me where the team came down two days after we fixed an appointment. After the treatment, he give me advice on what to do next during the two weeks follow up session. I am impressed of their professionalism. Highly recommended!
The drywood termites in my closet are gone - BIG THANKS to Team Pentapest!!!
Prompt in response - Fadil answered my call on a Sunday & came the very next day to view the situation & provided a quote.
Professional - They came, zoomed in on the problem, and returned a week later to ensure all's well.
Personable - Friendly & patient.
Knowledgeable - I learnt much about pests in the domestic environment from Sulaiman (love his passion on the subject!). Would I recommend Pentapest? In a heartbeat♥!
We lived in a landed property for 20 years now and never had a termite issue until recently which off course destroyed some wood fixtures in the house. Given this was our first experience, we know rather little about this pest and went shopping for pest control vendors.
The decision to engage Pentapest was largely as a result of their very informative and educational website which gave us better confidence in treating this problem.
Both Sulaiman and Fadil were very professional and sensitive in handling the entire job. It became very obvious quickly that both of them are very well trained professionals in this field. They were very meticulous in their inspection and treatment, and they took steps to explain the causes and behaviour of termite attack, each documenting with photos of progress with each treatment. The eradication process took some six months with weekly visits, they were punctual and showed up each time with great politeness.
We are very impressed with Pentapest. Both Sulaiman and Fadil demonstrated skill, honesty and a good level of knowledge, and with humility, they performed their job.
We will highly recommend them should you face a pest issue, and their charges are reasonable.
Penta Pest service is good. They solved my bed bugs problem. Worth engaging their service and will definitely recommend to my friend if they encounter similar cases. Thank you!
The experience with Penta Pest was good! The service providers were friendly and professional. They got the job done. And they came the second round to ensure the bed bugs problem is completely eradicated. Would highly recommend to others.
After the first pest service in November last year, we notice a marked improvement i.e. we didn't see cockroaches crawling around the kitchen anymore. Those that we see are only the dead ones. Now after the second pest service, there's no more cockroaches crawling out! Their treatment in solving my cockroach issue is really effective! Thumbs up Penta Pest!
I would like to say thank you to Penta Pest for the quick assistance and prompt support to identify the booklice infestation that we have. They had immediately arrived within 30 mins to solve my pest issue. I am grateful for that. Staff are friendly and informative and two thumbs up for their service!
Penta Pest responded quickly to my urgent request for pest control service on a Sunday night. Assessment & resolution of the ants problem was prompt and thorough. Fantastic and detailed service by Nurzaman. Well done.
The overall service from Penta Pest is good & i like both Fadil & Nurzaman attitute which gave us some useful advice about how to prevent bed bugs infestation to happen in the future. Keep up the good work!
I'm very much satisfied with both Penta Pest termite specialist performance and reasonable pricing from their sales team to help eradicate my termite problem using the baiting system. With the given warranty as assurance, my property is now termite free. Thank you & highly recommended!
Prompt response on queries via Whatsapp. Good, friendly, professional service and follow up on the bed bugs treatment. Will recommend to others! Many Thanks
Very helpful and efficient on our bed bug issue! Excellent service and would definitely recommend to anyone! Thank you Penta Pest!
The work by Fadil was thorough. He inspected every cupboard, each room and our rubbish chute. He took pride in his work and shared his knowledge of cockroaches. Thank you!
"Service was amazing and impressive! Both Penta Pest service technicians really went down to details of every possible hidden corner of the vehicle to resolve the cockroach issue. They went the extra mile and were really thorough with their work. Terrific guys!”
Thanks alot Penta Pest for the fast response on our ticks treatment and of course a big Thank you for giving us some tips on ticks prevention and advise to send my dogs to the vet for treatment. Eventually, they did found alot of it on my dogs even with the eggs on their body.
Penta Pest guys done an excellent job to eliminate my bed bugs infestation. They are very friendly, committed, responsible and a trustworthy staff.
Thank you for your Professional bed bugs service, quick response, timely follow up and friendly staff. Would surely recommend to anyone!
Both the Penta Pest technicians are very friendly and they did a very thorough job on my car. The reply from them were very fast. They remove the threat from every corner of my car which is cockroaches and the eggs. Great service and would definitely recommend to anyone. Thanks a lot guys!
I was searching for bedbugs treatment in the internet at 12plus midnight and found Penta Pest in carousel. I pm them thinking they would reply the next morning but they reply me within 15mins, and all my questions was answered patiently. This person who attended to me was Mr Fadil. He quote me right away. And the next day they came and do the bedbugs treatment. Their rate is affordable and for me they are honest reliable and professional. They would advice us the after what should we do. They really do an excellent job. Highly Recommended!!!
I found termites in my house but not sure, so I emailed Penta Pest in the early morning attached with pic. They replied me in 30 mins and helped me to solve the problem on the day itself after my work. They are very professional and efficient. Very much appreciate their help.
Sulaiman came on time with a smile & did a fantastic job. We are dealing with high termite infestation in our house. Sulaiman implemented & also educated me with the program of using termite baiting system. I was floored at everything he did to help us to get our termite issue solved! This company is definitely worth your time & money. I won't call anyone other than Penta Pest. Thank you Sulaiman & team!
Penta Pest is wonderful. They solved all my pest problems! Highly Recommended!
The response from Sulaiman to my email request for ants quotation was amazingly prompt. The two technical staff who did the chemical application on the following day were courteous and thorough in their work. Thank you to Penta Pest team for the excellent service.
Thank you for your fast response, very polite, professional and responsible with the bedbugs follow-up! Great service and would definitely recommend to anyone!